Security & privacy

How Realtimer handles your data

Calls, screens and internal documents are some of the most sensitive data a company has.

Encrypted in transit and at rest

TLS for every connection. On Free, your data stays on your Mac; on paid plans, cloud data is stored encrypted with access limited to the people on our team who need it.

Never used for training

On Pro and Team, your calls, screens and documents are never used to train AI models, ours or our providers’. On Free, the terms of the service behind your own key apply.

Nothing saved unless you turn it on

Get live answers without storing any audio or transcript, on every plan. Saving transcripts and notes is your choice.

You control retention

On Free, the transcripts and notes you turn on are plain files on your Mac that you can delete any time. On paid plans, set how long they’re kept.

Consent built in · Pro

A disclosure message for participants, sent in one click, to help you meet recording consent rules.

Ready for GDPR

Data Processing Agreement for teams, and every sub-processor named in our Privacy Policy.

Details in our Privacy Policy and Terms. Security questionnaire? Write to us.