Help Center

How can we help?

Answers for the Realtimer Mac app — and a direct line to the team when something breaks.

Every message the app can show — what it means and what to do. Each one has a short code, like V01 or M05.

What’s new in each version, and older versions if you need to go back. Latest: 0.2.0.

Something doesn’t work as it should? Tell us what happened — it goes straight to the people who build the app.

Setting up the app?

The step-by-step setup guide — which keys you need and how to add them — is in your free account. The app also walks you through it on first launch.

Write to [email protected]. Include your macOS version, the app version and the code from the message — we reply within one business day.